If you wish to use your insurance, it is encouraged that you call your insurance company to

understand exactly what your Behavioral Health benefits are.


When getting this information, the following specific questions would be beneficial to ask:

  • Is precertification required before I attend psychotherapy?

  • If precertification is required, what are the steps?

  • Number of psychotherapy sessions allowed per year.

  • Deduction that must be met before benefits start. Ask for in-network and out-of-network deduction requirements-sometimes they differ.

  • How much money will I be reimbursed for intake and individual psychotherapy sessions

  • (code #90791 and code #90834) with an out-of-network provider?

  • Some insurance companies do not cover family therapy sessions (code # 90846 and code #90847).                 If you are seeking family counseling, be sure to get that information.

  • If they say that they cover a percentage of the "Usual and Customary rate", ask them to tell you

  • what the usual and customary fee is (dollar figure).



On A Journey Counseling Center accepts the following insurance:



Blue Cross Blue Shield


Magellan Health Care



Clients may seek reimbursement for counseling services on their own, if your insurance is

not listed above. If a client chooses to seek reimbursement from their insurance company, a superbill will be provided to submit to the insurance company.




Clients must prepay for the intake session to schedule an appointment.

This payment is non-refundable.


Payments for the following sessions are due at the beginning of the session. 

On A Journey Counseling Center accepts cash and all major credit cards. 


Cancellation Policy



Blue Cross Blue Shield

If you do not show up for your scheduled therapy appointment and you have not notified us at least 24 hours in advance, you will be charged the full session rate.